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Albuquerque firefighter on administrative duty after mishandling 911 call

  • July 29, 2015

An Albuquerque 911 dispatcher who in June hung up on a teenage girl seeking help after her friend was fatally shot resigned on Tuesday after audio of the incident was released.

In the phone call, the dispatcher, Matthew Sanchez, told Esperanza Quintero, 17, to “deal with this yourself” as she sought help for Jaydon Chavez-Silver, who had just been shot.

Mr. Sanchez resigned from the Albuquerque Fire Department on Tuesday evening, according to Rob Perry, the city’s chief administrative officer.

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